Touchbase Tuesday News Blog
Every Tuesday we like to touch-base and talk about what is happening in our world that may affect you. This week we share some exciting news about the success of our in-home safety texting system, UltraSecure.
This state-of-the–art texting system allows the safety of our patients to be at the forefront of our services. With UltraSecure our patients receive a picture of their technologist and appointment confirmation. Before the technologist‘s arrival, a link to the technologist’s bio and satisfaction ratings is also sent allowing our patients to know their technologists on a more personal level. Finally, our patients are encouraged to complete a satisfaction rating, offering valuable insight into their overall experience with Ultra-X Imaging.
Recently, a patient who received an in-home ultrasound had the following feedback to offer:
“Thank you for arranging for your tech Chris B. to come and give me an ultrasound this morning! He was prompt and very professional. I appreciate it! Also thought the text with his name and picture prior to his arrival was helpful and a great idea! ~Sandra
Our patients’ safety and feedback are what drives our service. The UltraSecure texting system allows us to meet these goals.